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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lacey Lunsford

January 12, 2026

5  out of  5
rating by Lacey Lunsford
"The best of the best! Darren goes above and beyond!"
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Jaylin Miller

January 9, 2026

5  out of  5
rating by Jaylin Miller
"Was very friendly and tried to get me the best price possible."
We responded:
"Jaylin, Thank you!! So glad to help!! "
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felicia humphrey

January 8, 2026

5  out of  5
rating by felicia humphrey
"Darren has helped me so much to get the best rates possible for me and my two boys. The customer service is 10/10 and he works very quickly to help resolve any issues you may have."
We responded:
"Felicia, you are amazing!! Blessed to have you!! "
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Madison Cox

January 5, 2026

5  out of  5
rating by Madison Cox
"Very helpful and kind! Highly recommend!"
We responded:
"Madison, Thank you!! You are the best!!"
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Allison Merritt

January 2, 2026

5  out of  5
rating by Allison Merritt
"I cannot say enough great things about Chad at this State Farm agency! He helped us with our new home owners policy last year, and when I called back this year after our move was permanent, he helped me bundle our cars onto on policy. He took the time to listen to our needs, and was patient throughout the call even though there were some technical issues with his computer. Not only did he get us covered with 3 times the auto coverage we had in our old state, but he also saved us $1500 on a 6 month policy! Plus because we bundled, we got over $800 savings on our homeowners policy! Truly amazed at all the money he saved us and so grateful! Highly recommend speaking to Chad!!!"
We responded:
"Allison, Thank you! Chad is amazing!! We are blessed to have you!! "
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Cody

December 30, 2025

5  out of  5
rating by Cody
"My recent experience working with Darren was nothing short of outstanding, and I felt compelled to share my positive feedback. From our very first interaction, Darren demonstrated an impressive depth of knowledge regarding the intricate world of insurance. He didn't just present options; he took the time to meticulously explain the nuances of each policy, breaking down complex terms into easily digestible information. This clarity made me feel genuinely informed and confident in the decisions we were making together. What truly set Darren apart was his ability to deliver tangible results. He meticulously reviewed my existing coverage and identified opportunities to significantly improve my protection, all while managing to secure rates that were notably more competitive than what I was previously paying. This combination of enhanced coverage and cost savings was an unexpected and highly valued benefit. I wholeheartedly recommend Darren to anyone in need of insurance services, whether for personal or business needs. His professionalism, expertise, and genuine commitment to his clients' best interests are exemplary. Should a particular need fall outside his immediate purview, he is also proactive and trustworthy in guiding you towards the most appropriate resource, ensuring you always receive the best possible assistance. Working with Darren was a remarkably positive and productive experience."
We responded:
"Cody! Thank you! This is awesome feedback!! I appreciate you so much!! "
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Noah Nixon

December 24, 2025

5  out of  5
rating by Noah Nixon
"Chad and Darren have proven to be highly competent insurance agents. Made the mistake of choosing the cheapest carrier through an insurance broker instead of Darren a year ago when buying our house. After several bad experiences with our previous carrier, we decided to reach back out to Darren to see if switching was feasible and cost effective. We then spoke mostly with Chad Staubus, who was consistently kind, knowledgeable, and flexible to our home/auto needs. We were able to get better coverage at a comparable rate. There’s a reason they’re so highly rated. Exceptional service."
We responded:
"Noah, We are so blessed to have you!!! "
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Nora Haynes

December 18, 2025

5  out of  5
rating by Nora Haynes
"Darren was so very patient, very thorough and understood exactly what we needed‼️❣️ In this world of constant change, to keep coverage manageable, referrals are the best way to get a great agent; he came as a referral and we will make referrals to him, as well‼️❣️ Thank You, again, Darren; You are Blessed to be a Blessing ✝️🛐🙏🙏🙏"
We responded:
"Nora, You are appreciated so much!!You are definitely a blessing to me!!"
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Haley Johnson

December 17, 2025

5  out of  5
rating by Haley Johnson
"Had the pleasure of working with Chad Staubus! Very professional and nice, knows his stuff and give the best scenario for your current situation. Highly recommend him to anyone in the Bristol TN/VA area."
We responded:
"Haley, Thank you!! Chad is awesome!! We appreciate you so much!! "
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Keturah Franchell

December 12, 2025

5  out of  5
rating by Keturah Franchell
"Matt's a rockstar! Pleasure to work with, and on top of it all! Timely, helpful and knowledgeable!"
We responded:
"Matt is a rockstar! We are so glad to have you!! Thank you so much! "
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ashley smith

December 10, 2025

5  out of  5
rating by ashley smith
"Highly recommend using them. Not only was Matt extremely helpful and patient with all of my questions, but he managed to get me even better coverage than I currently had for a great price."
We responded:
"Ashley!! So happy you are with us!! Thank you!! "
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Frank Meyers

December 3, 2025

5  out of  5
rating by Frank Meyers
"Darren Lowe did a great job bundling our whole package deal with cars and home insurance. Thank you for all the savings on money."
We responded:
"Frank, Thank you! You are the best! "
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Rebecca Roche

December 2, 2025

5  out of  5
rating by Rebecca Roche
"Nice guy. He called to introduce himself as our new agent. Very professional but also down to earth. He gave a quick review on our policies and found out we didn't have enough liability coverage and the increase in coverage was minimal. We definitely appreciate someone looking out for our best interest."
We responded:
"Rebecca, It is my pleasure to help look out for you! "
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Raven Baker

November 28, 2025

5  out of  5
rating by Raven Baker
"Matt went above and beyond to help me lower my payment from GEICO. He was able to lower it over $60 ! 10/10 recommend Matt."
We responded:
"Raven, You are amazing!! We are blessed to have and help you! "
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Christopher Leonard

November 26, 2025

5  out of  5
rating by Christopher Leonard
"Nick is honestly the best!!!"
We responded:
"Chris, Thank you!!! "
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Haley Terrell

November 24, 2025

5  out of  5
rating by Haley Terrell
"⭐️⭐️⭐️⭐️⭐️ Highly Recommend! I’m a local realtor, and I’ve worked with many insurance agents over the years, but Darren is truly one of a kind. He consistently goes above and beyond for both me and my clients. He’s incredibly responsive, knowledgeable, and always willing to jump in no matter what the situation is. He hustles, he cares, and he truly shows up for people. I trust him with my own policies and confidently send every one of my clients his way because I know they’ll be taken care of the same way I am. If you want someone who works hard, communicates well, and genuinely looks out for you, he’s your guy. Highly recommend!"
We responded:
"Haley, You are amazing to work with!! I’m blessed to have you!! "
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William Honeycutt

November 24, 2025

5  out of  5
rating by William Honeycutt
"Nick was very pleasant to talk with, and super knowledgeable. Such an easy process!"
We responded:
"William, Thank you! Nick is great to work with!! "
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Alexandra Nowack

November 23, 2025

5  out of  5
rating by Alexandra Nowack
"Knowledgeable and professional but friendly also"
We responded:
"Thank you so much!! We appreciate you!! "
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Cameron Crain

November 21, 2025

5  out of  5
rating by Cameron Crain
"Darren helped me save more than I ever thought I could with his insurance. He was super helpful. Definitely recommend."
We responded:
"Cameron, Thank you so much!! "
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Jayna Porter

November 19, 2025

5  out of  5
rating by Jayna Porter
"Darren is very professional and prompt to answer any questions that I had. He assisted me with homeowners and multi car insurance. The pricing was great and much better than what I had previously. I recommend anyone looking for great insurance and customer service to Darren at State Farm!"
We responded:
"Jayna, Thank you so much for everything! I appreciate your business so much! "
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Lee b

November 18, 2025

5  out of  5
rating by Lee b
"Help me swap to a home and auto bundle and ended up saving me quite a bit of money."
We responded:
"Lee, We are blessed to have you!! "
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Don Nelson

November 18, 2025

5  out of  5
rating by Don Nelson
"Awesome service .Thanks Matt!"
We responded:
"Don, THANK YOU!! "
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jacob alford

November 14, 2025

5  out of  5
rating by jacob alford
"Chad Staubus was able to help me lower my rate!!"
We responded:
"Chad is great to work with! Glad he helped save you money! "
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Sheyenne Altizer

November 14, 2025

5  out of  5
rating by Sheyenne Altizer
"Absolutely five stars! Matt and his team made switching insurance providers the easiest decision ever. He was always available, quick to respond, and made communication genuinely effortless. After being with my previous auto insurer for over five years, I never thought I’d switch but the deal Matt found for us was too good to pass up. What really stood out was the perfect mix of professionalism and friendly, relatable vibes. Matt made the whole process feel comfortable and straightforward, and you can tell he truly cares about helping his clients. Highly recommend!"
We responded:
"Sheyenne, Thank you! Matt is awesome to work with! "
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Amanda Knowles

November 13, 2025

5  out of  5
rating by Amanda Knowles
"Great price and great customer service. Matt explained everything and answered all of my questions."
We responded:
"Amanda!! Thank you!! You are the best!! "