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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Faust

June 26, 2026

5  out of  5
rating by Brittany Faust
"Nick was amazing! He bundled my home and auto insurance into 1 very affordable cutting my auto insurance premium with another carrier over half! He was a pleasure to work with and very detailed in his explanations of the policies! I’m thrilled!!"
We responded:
"Thank you so much for the 5-star rating, Brittany! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jennifer Tucker

June 22, 2026

5  out of  5
rating by Jennifer Tucker
"Smooth process. Extremely helpful. Spent all the time I needed clearly and concisely explaining coverages etc. Patiently answered any questions I had. Great experience. 5 stars all the way!"
We responded:
"Jennifer, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tonya Jagoe

June 19, 2026

5  out of  5
rating by Tonya Jagoe
"Darren has been incredibly helpful and always responds quickly! Highly recommend 👏🏼👏🏼👏🏼👏🏼👏🏼"
We responded:
"Tonya!! I’m blessed to have you and Carlos!! Thank you!! "
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Mark

June 19, 2026

5  out of  5
rating by Mark
"My partner and I recently purchased a home in Washington County, VA. We have a home in Georgia, and before that, lived in Clearwater, Florida, and have been loyal State Farm customers for over 10 years. After reading many reviews, we chose Darren L. Lowe State Farm in Bristol, as our new insurance provider. Our agent, Nick Pizzuto, was very knowledgeable and helpful. He answered all of our questions, and was very professional. The office is in a great location with plenty of parking. We highly recommend this State Farm location!"
We responded:
"Thank you for the amazing review, Mark! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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marcus windsor

June 19, 2026

5  out of  5
rating by marcus windsor
"Darren, Matt and the guys are really great to work with when you find out that you are short on the bill payment and tell them you'll either be in on a specific day to pay it and show on that day you tell them you'll be there to pay the difference on your insurance bill they will make sure you wont get the $25 late fee added to your next months bill they are very helpful, kind, friendly and the nicest people I've met when I moved down to TENNESSEE from MARYLAND and helped me switch everything over from Maryland to Tennessee with my car insurance with ease and they even helped me with a issue I had with the MARYLAND MVA when they tried to charge me almost $500 for no car insurance for almost 5 months and they talked to the Maryland MVA on my behalf and told them I did and helped me keep my updated on the car stuff that I needed help with when I switched everything over to TENNESSEE 4 years ago when I first started to live in the state of TENNESSEE and they are really helpful and work with you if your on a tight (month to month budget) [I WILL 1000% WOULD RECOMMAND THEM TO ANY OF MY FRIENDS AND/OR TO ANYONE THATS LOOKING FOR A GOOD INSURANCE AGENT(S) TO WORK WILL THEM AND I WILL DO IT IN A HEART BEAT NO QUESTIONS ASKED] THEY ARE GREAT PEOPLE WORKING THERE AND ALSO FOR DARREN HIMSELF AND THEY REALLY DO TREAT YOU LIKE FAMILY THERE"
We responded:
"Thank you for the 5-star review, marcus! Here on State Farm Agent Darren Lowe’s Team, we are proud to serve our community and appreciate your recognition. "
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Francilia Lela

June 17, 2026

3  out of  5
rating by Francilia Lela
"I went in hoping for some clear guidance on my insurance options, and while the staff was polite enough, the process felt a little bit confusing. It took a while to get the specific information I needed, and I left feeling like I still had a few unanswered questions about my policy. They are clearly knowledgeable, but it was just not as smooth or helpful as I had originally expected for a straightforward meeting."
We responded:
"We would be glad to help you, but we have never talked to you or met you. I would appreciate you to call me so I can help you. 423-968-9221."
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Rodger Acklin

June 9, 2026

5  out of  5
rating by Rodger Acklin
"Chad was a rockstar…explained everything in detail and made sure I was comfortable with all facets of my policy."
We responded:
"Thank you for the fantastic review, Rodger! We are always here to help with your insurance needs here in Bristol . "
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James Dishman

June 3, 2026

5  out of  5
rating by James Dishman
"Was very helpful and saved alot of money for better coverage"
We responded:
"James, Thank you for your business and kind words! We appreciate you so much! "
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Marie Short

June 3, 2026

5  out of  5
rating by Marie Short
"Very Friendly and a pleasure to work with. Darren got us the best quotes on all of our insurance needs. Highly recommend you give State Farm agent Darren Lowe a call. You won't regret it. Thank You so much Darren."
We responded:
"Thank you so much for the 5-stars, Marie! I really appreciate your feedback and am always here to help with any insurance needs you have."
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Michael LeMay

May 29, 2026

5  out of  5
rating by Michael LeMay
"Darren was right on top of my requests and provided the best option for my situation"
We responded:
"Michael! Thank you!! You are awesome! "
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Angela Sevcik

May 28, 2026

5  out of  5
rating by Angela Sevcik
"Darren was very knowledgeable and helpful. His customer service skills were top notch. Very professional and took the time to answer all my questions and I didnt feel rushed at all. So glad I made the switch!"
We responded:
"Thank you!! You are the best!! "
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Areta Thompson

May 22, 2026

5  out of  5
rating by Areta Thompson
"I worked with Nick at Darren Lowe's office. He answered all my questions. The questions he didn't know, he was very upfront and told me he would ask the right people and get back to me. And he did! He was excellent to work with and extremely polite. I am a Walmart Spark driver. The insurance I had was going to require a commercial policy even though I just Spark extremely part time. Nick was able to assure me State Farm did not require that, he provided me with documentation for my records that I'm covered when I Spark as well as whenever I drive anywhere at any time, and he was able to get my premium reduced! I am very pleased with his help, and I look forward to continuing to work with Nick whenever I have additional questions or clarification."
We responded:
"Thank you for the amazing review, Areta! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Myron Webber

May 21, 2026

5  out of  5
rating by Myron Webber
"Darren was extremely helpful with answering all my questions and providing me with quotes I need and providing me with the best options available. Being a Car Salesperson, I will for sure send all my clients to him that’s looking for Change."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bristol to know that you had such a wonderful experience with us here on State Farm Agent Darren Lowe’s Team."
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Ashton Hash

May 19, 2026

5  out of  5
rating by Ashton Hash
"Nick was awesome, cordial and fast. If you need an upfront and seamless process look no further than Nick Pizzuto. I was referred by a friend to go here and was not disappointed. 10 mins saved me 150$ a month and 1800$$$ a year!!!

-Ashton Hash"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Darren Lowe’s Team. "
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William Abercrombie

May 12, 2026

5  out of  5
rating by William Abercrombie
"Matt Tallman did a great job getting me a quote far below what I was paying, communicating knowledgably and clearly, and being very responsive to any requests I have had. I wholeheartedly recommend this team."
We responded:
"Thank you for taking the time to leave such a great review, William. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ashley Butler

May 11, 2026

5  out of  5
rating by Ashley Butler
"Chad has been working with us during the home buying process and he has been more than helpful! Usually I dread talking to insurance companies, but Chad made me feel like a neighbor or friend instead, took all of the burden off of me, got me great coverage at an excellent rate, and even gave me some tips for moving to Tennessee. 100% recommend Chad and State Farm for your insurance needs and I will be referring anybody I know to him. Thank you, and look forward to working with you in the years ahead!"
We responded:
"We are grateful for your 5-star review, Ashley! Thanks for taking a moment to share your positive rating of State Farm Agent Darren Lowe’s Team here in Bristol . "
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UFOg543

May 11, 2026

5  out of  5
rating by UFOg543
"Chad went above and beyond. Great agent!"
We responded:
"UFOg543, thank you for your wonderful review of State Farm Agent Darren Lowe’s Team!"
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Maranda Roark

May 8, 2026

5  out of  5
rating by Maranda Roark
"I had a wonderful experience working with Darren Lowe while getting my life, vehicle, and home insurance set up. Darren was extremely helpful, professional, patient, and knowledgeable throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and made sure I understood all of my options so I could choose the best coverage for my needs.

What could have been a stressful process turned into a smooth and easy experience because of his outstanding customer service and dedication. I truly appreciate all of his help and highly recommend Darren to anyone looking for insurance assistance. Thank you again for going above and beyond!"
We responded:
"Maranda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Darren Lowe’s Team is just a call or email away!"
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Seth Slagle

May 8, 2026

5  out of  5
rating by Seth Slagle
"Darren is a great guy and saved me money on my vehicles and multiple properties. Give him a try you won’t be disappointed"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Landon Helton

April 24, 2026

5  out of  5
rating by Landon Helton
"nick was the real deal"
We responded:
"Landon, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Darren Lowe’s Team—we are always here to help!"
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Tammy Wood

April 23, 2026

5  out of  5
rating by Tammy Wood
"Chad has been so helpful. He pointed out different things to help me pick coverage that works best for me. As a bonus he saved me around $600 a year. Very thankful to have him on my team."
We responded:
"Tammy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Darren Lowe’s Team!"
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Alica Jenkins

April 22, 2026

5  out of  5
rating by Alica Jenkins
"I am a new customer with State Farm. I had been with another insurance company for many years but their rates were always going up. I was referred to State Farm for other type of insurance and while there the agent took the time to see if they could help me with other insurance coverage. The agent Nick was awesome and was very thorough in going over everything I needed. I am very pleased and happy to be part of State Farm now."
We responded:
"Thank you so much for the 5-stars, Alica! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Darren Lowe’s Team anytime."
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Jennifer Abbe

April 17, 2026

5  out of  5
rating by Jennifer Abbe
"Chad was great to work with! Reliable, friendly and professional."
We responded:
"Thank you for the 5-star review, Jennifer! Here on State Farm Agent Darren Lowe’s Team, we are proud to serve our community and appreciate your recognition. "
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Hannah Honeycutt

April 13, 2026

5  out of  5
rating by Hannah Honeycutt
"Mr. Lowe is amazing to work with. I would highly recommend him if you’re looking for a great price!"
We responded:
"Hannah, thank you for your wonderful review of State Farm Agent Darren Lowe’s Team!"
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Wil Parnell

April 13, 2026

5  out of  5
rating by Wil Parnell
"Mr. Lowe is a courteous professional and knows what he is talking about. He is extremely helpful and very honest. I would highly recommend him to anyone who is looking for insurance or needs to lower their premiums."
We responded:
"Thanks so much for the fantastic rating, Wil! We are so glad you had a positive experience with us here on State Farm Agent Darren Lowe’s Team. If there is anything we can do for you in the future, just give us a shout! "