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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Richard Krow

May 16, 2023

5  out of  5 rating by Richard Krow
"I highly recommend the Darren Lowe Agency (State Farm). If you have insurance needs do not hesitate, go to the Darren Lowe Agency."
Profile photo of Nathan Welch

Nathan Welch

May 12, 2023

5  out of  5 rating by Nathan Welch
"Darren has done me amazing, since i first joined. I was transfered from Kristy roughly 3 years ago I beleive. I don't plan on going anywhere. Darren has my auto, home, and life insurance. The staff is amazing, they are super friendly and always willing to help and answer any questions I might have. I tell all my friends to come to statefarm just because how I'm treated and the services provided."

Aaron Blaylock

May 11, 2023

5  out of  5 rating by Aaron Blaylock
"Recently bought a motorcycle and ended up switching all my cars over! Quick and easy. Definitely would recommend!"

Jennifer

May 11, 2023

5  out of  5 rating by Jennifer
"Chad is very responsive and knowledgeable about his work he was very helpful with helping me switch my policy he helped me out in every way he could. I would recommend him and his office."

Michael Cagle

May 9, 2023

5  out of  5 rating by Michael Cagle
"I have had a great experience since switching over my personal and business insurance to Darren Lowe. Matt Tallman is great to work with and made the transition super easy. Would definitely recommend them to anyone in the area!"

Jeff Osborne

May 9, 2023

5  out of  5 rating by Jeff Osborne
"DLowe and his team are great and Fluffy is always willing to answer my insurance questions whenever they arise."

Melissa Lady

May 8, 2023

5  out of  5 rating by Melissa Lady
"Very helpful and knowledgeable"

A Scalf

May 5, 2023

5  out of  5 rating by A Scalf
"This team does a great job. Matt Tallman is quick to respond and helped walk me through a claim in a way that made it very easy. You can trust this group."

Brad Headrick

May 4, 2023

5  out of  5 rating by Brad Headrick
"Darren Lowe goes above and beyond to take care of his customers. Got me a much better rate on home and auto insurance while making the process quick and easy. Highly recommend."

Jaime Dalusio

May 4, 2023

5  out of  5 rating by Jaime Dalusio
"I had the pleasure of working with Matt from State Farm and I couldn't have asked for a better experience. Matt took the time to understand my unique insurance needs and was able to provide me with a comprehensive policy that gave me peace of mind. He was always available to answer my questions and provided prompt and professional service. Matt truly went above and beyond to ensure that I was satisfied with my policy and I would highly recommend him to anyone in need of insurance. Thank you, Matt, for your outstanding service!"

Kendall Smith

May 1, 2023

5  out of  5 rating by Kendall Smith
"Chad was friendly and helpful! I would highly recommend him! -Austin"

Never Vlogged

April 28, 2023

5  out of  5 rating by Never Vlogged
"Honestly made the whole process super easy Took his time and worked on my schedule"

Claudia Taylor

April 26, 2023

5  out of  5 rating by Claudia Taylor
"Darren is very knowledgeable and answered all my questions. He helped me understand the differences between my old policy and what he could offer. I saved $$$$$ and am very happy I switched insurance companies."

Elizabeth Johnston

April 24, 2023

5  out of  5 rating by Elizabeth Johnston
"We have been with USSA for almost 20 years. I had heard that there rates were higher… than other insurance companies but we kept it because it was easy. Darren was able to switch ALL of our insurance to State Farm and he was only able to customize our plans to better suit our needs, he saved us thousands of dollars. Everything is still in one location, we just aren’t paying the high cost of USAA. Darren made the switch over for us easy, and was with us every step of the way. The best part is, we have a real human whom we can get in touch with, not an automated machine, not just a random representative, but an individual who we can form a relationship with. Thank you Darren showing excellent customer service, you are truly keeping a dying skill alive!"

Mike Harmon

April 22, 2023

5  out of  5 rating by Mike Harmon
"Very courteous and helpful. Thank you for assisting me in setting up my policies."

david large

April 21, 2023

5  out of  5 rating by david large
"VERY GOOD INSURANCE. DARREN LOWE IS A VERY GOOD AGENT FOR STATE FARM INSURANCE COMPANY"

D T

April 5, 2023

5  out of  5 rating by D T
"Finding a New Agent after 40+ yrs with same family of Agents feels like loosing family members and friends. However, Darren Lowe’s agency in Bristol TN, is hands down like home! Agent Matt Tallman truly made us feel welcomed. The faces might have changed but the outstanding protection and personnel attention is exactly why we have stayed with State Farm all these years. The state might be different but the personnel attention is all the same. Looking forward to the next 40yrs in TN with faith knowing we are personally take care of by our new family of agents at Darren Lowe’s State Farm."

Jared Patrick

April 4, 2023

5  out of  5 rating by Jared Patrick
"Great guys. Always able to help. Darren is a great guy that goes out of his way to help."

April Dykes

April 3, 2023

5  out of  5 rating by April Dykes
"Darren has been instrumental in all things insurance! He takes time to understand my needs as a single mom of boys and provide several options in a very timely manner. He has provided contractor recommendations for repairs and follows up to make sure I have all I need to make an informed decision. He thinks outside the box and offers solutions I didn’t know were options. He is extremely knowledgeable, takes time to understand needs, and always communicates with a smile and encouragement."

Donna Bradley

April 3, 2023

5  out of  5 rating by Donna Bradley
"Great customer service and rates! A quick call could literally save you hundreds!!!"

Kathy Barr

April 3, 2023

5  out of  5 rating by Kathy Barr
"Great service"

Erika Campbell

March 31, 2023

5  out of  5 rating by Erika Campbell
"Darren provided my family and I the coverage for our home and vehicles that we needed at a great price that was much cheaper than our old provider that we had been with for 15 years. He answered all of our questions and gave us the peace of mind we needed to switch to State Farm. Thank you Darren. We look forward to a long relationship with you as our agent!"

mickey parker

March 30, 2023

5  out of  5 rating by mickey parker
"We required home owners and auto insurance Daren made the transition easy. Highly recommend!"

Roger Holmes

March 30, 2023

5  out of  5 rating by Roger Holmes
"Very helpful, kind and knowledgeable! Darren did a fantastic job helping me!"

Shelly Smith

March 29, 2023

5  out of  5 rating by Shelly Smith
"Chad was wonderful to work with. He is very knowledgeable and helped me understand every aspect of the policies that we were looking at. I appreciate the time and effort he spent helping me and answering my questions."